General
By using any services provided by Network Synergy Corporation, including but not limited to hardware, software, hosted solutions, or this website, you agree that you are bound by all terms and conditions contained on this page.
Network Synergy Corporation reserves the right to
change or add to the listed terms and conditions at any time,
and enforce them without notice.
This company is under the governing state laws of New South Wales, and the governing federal laws of Australia. By use of our website, our services, or our products, you agree to submit yourself to the jurisdiction of the courts in these locations. Some services offered by NSCorp may also fall under court jurisdictions within other countries including, but not limited to, United States of America, Germany, United Kingdom, The Netherlands, Japan, Singapore, India, Ireland, Canada, and France.
If any provision of these terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the terms set out upon this page, which will continue to be in full force and full effect.
Disclaimer
Network Synergy Corporation is not responsible for any content
or transactions through the Internet other than it's own.
Although Network Synergy Corporation is providing the service
to the customer, it has no control of the content on the Internet,
and thus, is not liable for any regulation of that content
through it's services. Network Synergy Corporation is not
liable for any data that is lost or corrupted in transmitting
or receiving by the customer, nor is it liable for any incorrect
or inaccurate data obtained by the customer through the Internet
- this includes any delayed data.
Any problems or delays in the service, uncontrollable/unavoidable
or not, will be dealt with accordingly but are not the liability
of Network Synergy Corporation, and as such, any loss of data,
loss of profits, or loss of business as a result are not the
liability of Network Synergy Corporation.
Similarly, Network Synergy Corporation provides a best effort
product supply service, but this may be limited to vendor
/ supplier information which may result in incorrect information
or wrong timing information.
Network Synergy Corporation does not make a warranty about
the suitability, reliability, or quality of goods nor services
provided to the customer. The customer indemnifies Network
Synergy Corporation against any expense, loss, or any form
of liability suffered to Network Synergy Corporation if there
is a breach of the Terms & Conditions of Network Synergy Corporation
by the customer.
Any loss of service deemed to be by Network Synergy
Corporation, to be it's liability will be re-credited to the
customer upon request to the value of the original service
/ product purchase price.
Payment
Unless indicated otherwise, all prices include GST.
Unless otherwise agreed, all invoices are to be paid in full before the indicated due date. Payment after the due date may result in a monthly late fee surcharge equivalent to 5% of the total amount outstanding at the beginning of the monthly billing cycle.
At the discretion of Network Synergy Corporation, any accounts with an amount due outstanding for more than 60 days may be terminated, and all data including emails, websites, and backups associated with the account may be destroyed upon termination.
Payments are not classified as accepted until NSCorp staff have confirmed funds clearance. In some instances such as direct deposit, or cheque payments, the process of funds clearance may take several days.
NSCorp reserves the right to charge an additional fee for invoices paid via credit card. Charging of this fee will be clearly indicated if appropriate.
Where a refund is issued which is not simply credited against the customer's account, refund payment may be restricted depending upon the method used for the payment of the invoice. Invoice payments made via credit card must be refunded to the same credit card.
While we will attempt to direct debit configured accounts at the same time each month, some delays may occasionally result in late debiting of accounts. It is the customers responsibility to always ensure their account has sufficient funds to be debited for any existing or new invoices from Network Synergy Corporation.
Where a direct debit fails, a failed payment fee of AU$12.00 will be charged to the customer.
Returns and Refunds
All products sold by Network Synergy Corporation come with 12 months warranty unless otherwise otherwise indicated. This means that if the product fails due to NORMAL usage as per manufacturer instructions, a product can be returned to Network Synergy Corporation for replacement - at the customers expense unless other arrangements are made with NSCorp.
Where a vendor product comes with warranty greater than 12 months, it is the customers responsibility to contact the vendor and initiate warranty return.
If a product is no longer stocked, some delay may be incurred in replacing a warranty-covered product while a replacement is sourced.
In some instances, a warranty-covered product may be unavailable, in which case Network Synergy Corporation will provide a refund.
Network Synergy Corporation reserves the right to provide refund / product swap for non-fault related conditions on certain products. It is the customer's responsibility to confirm with a representative of Network Synergy Corporation whether a product or service can be swapped after it has been sold.
Title of goods
All goods are to remain the property of NSCorp until they have been paid for by the customer in full & when funds have been cleared.
Acceptable Use of Services
Once account information (username / password) has been sent by Network Synergy Corporation to the believed owner of an account, it is that person(s) responsibility to protect this information.
The customer agrees that they will use the services provided by Network Synergy Corporation in a responsible manner, and all authorized/unauthorized use of
the customer's account is the responsibility of the customer.
The customer will not infringe upon any Australian, New South
Wales laws, or otherwise applicable country laws which may
be applicable to some services. The customer will not abuse,
harass, or violate any person through use of the services
provided by Network Synergy Corporation. The customer will
not violate, abuse, or otherwise deliberately / negligently
degrade the services of Network Synergy Corporation, or of
other systems through the use of our services.
The customer will not help others in any of the above unacceptable uses.
While Network Synergy Corporation will make a best effort to preserve services for non-deliberate breakage of these acceptable uses, we reserve the right to immediately terminate any account we suspect of being engaged in the deliberate/sustained abuse of these rules. We also reserve the right to modify a customers connection / data in a non-intrusive manner in a best effort to stop said abuses until the customer can be contacted and can take action.
Termination
Network Synergy Corporation has the right to terminate the customer's account if they are in breach of any
of the Terms & Conditions of Network Synergy Corporation.
The customer may request termination of their account, and account will be closed after 30 days of receipt of notice given to Network Synergy Corporation by the customer,
unless the customer has agreed to a fixed term of service. Network Synergy Corporation may, if need be, close a
customer's account for any particular reason after 24 hours notice to the customer.
Upon termination of a customer's account, the customer is required to return immediately any equipment that is the property of Network Synergy
Corporation that was given to the customer solely for the services provided by Network Synergy Corporation. Upon
termination of a customer's account, all outstanding fees owed by the customer to Network Synergy Corporation
must be paid immediately, and other means, such as a debt collection agency, if required, will be used to reclaim
money owing at the customer's expense.
If a customer would like to reconnect services after the services have been terminated, it will be at the discretion
of Network Synergy Corporation and dependant of the reason for termination to proceed with any reconnection of services. A reconnection fee will be charged, and this will be calculated based on the
types of services being reconnected and the time taken to have services reconnected. If services were supplied under a minimum contract term, the same minimum contract term will re-commence
upon reconnection, or otherwise agreed to by Network Synergy Corporation.
Software Use
Any software issued to the customer by Network Synergy Corporation is for the sole purpose of the services
offered by Network Synergy Corporation. The software is not to be used for any other reason or purpose whatsoever.
The customer will not copy the software issued to them by Network Synergy Corporation, nor will the customer change
or modify the software for any purpose. Network Synergy Corporation, and other third parties have intellectual property
rights to the software supplied by Network Synergy Corporation for the customer and the customer will not use the software
for any other purpose other than for the services provided by Network Synergy Corporation, nor will the customer re-sell
of give the software to anyone else unless given written permission by Network Synergy Corporation or by other third
party owners of the copyright to the software provided to them by Network Synergy Corporation.
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